Order Processing
Orders are usually processed within 1 to 2 business days after successful payment confirmation. Orders placed on weekends or public holidays may be processed on the next working day.
AYURAA Support
Shipping & Returns
We aim to deliver your AYURAA order with care, speed, and simplicity. Please review the details below for processing, shipping timelines, and returns.
Estimated Delivery
Standard delivery generally takes 3 to 7 business days depending on your city and courier coverage. Delivery times may vary slightly during high-demand periods, weather conditions, or regional delays.
Shipping Charges
Shipping charges, if applicable, are displayed during checkout. AYURAA may offer free shipping above selected order values during promotional periods.
Returns & Replacements
Due to the nature of personal care products, returns are accepted only for orders that arrive damaged, defective, incorrect, or tampered with. To request support, contact us within 48 hours of receiving your package.
Conditions for Return Approval
- Product received in damaged condition
- Wrong item delivered
- Packaging visibly tampered before opening
- Issue reported within the stated support window